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Frequently Asked Questions

Each passenger is allowed one suitcase (max 40lb) to go under the motor coach and one small carry-on bag handled by the passenger Kincaid is not responsible for the loss of, or damage to, baggage or personal property.

A packet will be mailed to you approximately ten days prior to the date of your trip with an itinerary, medical information card, and luggage tag (for overnight trips).

Only if the tour enters Canada in which case you will be advised at the time you make a reservation.

There are no dress-up events on our tours unless indicated otherwise, so bring your comfortable clothes. Due to unpredictable weather we suggest layering your clothing.  Your best bet is to watch the weather forecast for your destination a day or two before your trip to see what the weather conditions will be and pack accordingly.  Of course, comfortable walking shoes are always recommended.  Pack your swimming suit in case a pool or hot tub is available.

INDIVIDUAL CANCELLATIONS & REFUNDS: Notice of individual cancellations should be made in writing. Individual cancellations are subject to the following penalties.

MULTI DAY TOURS: Cancellations made more than 45 days prior to tour departure are subject to a $25 cancellation fee, plus any expenses incurred by Kincaid Coach on behalf of the client. Cancellations made forty-five to thirty-one (45-31) days prior to departure will be subject to a 50% cancellation fee plus any expenses incurred by Kincaid Coach on behalf of the client. NO refunds will be issued on cancellations made thirty to zero (30 - 0) days prior to tour date.

ONE DAY TOURS: Cancellations made more than 30 days prior to tour departure are fully refundable. Cancellations made thirty to fifteen (30-15) days prior to departure will be subject to a 50% cancellation fee, plus any expenses incurred by Kincaid Coach on behalf of the client. NO refunds will be issued on cancellations made fourteen to zero (14 - 0) days prior to tour date.

Travel Protection Plan is recommended and available at an additional cost. The cost is based on the dollar amount of your tour. Benefits only apply when you have purchased this plan within fourteen (14) days of the initial tour deposit/full payment of your tour. Brochures outlining coverage are available upon request.

Yes.  All our tours have a professional and informative tour guide.

All tips are included for luggage and local guides. We suggest a tip for the tour director and driver at the end of the tour. This should be based on service provided.

We have tours that depart from our Kansas City, NW Arkansas, Oklahoma City and Tulsa locations.  It is best to inquire as some departure locations can change per tour.

Kincaid Coach Lines
9207 Woodend Rd., Edwardsville, KS 66111

John Knox Village
Places Restaurant:  1001 Northwest Chipman Road Lee’s Summit, MO 64081

Drury Inn - Blue Ridge Cut-off
3830 Blue Ridge Cut-Off, Kansas City, MO 64133 (Across from Royals Stadium)

Best Western Yukon
11440 W I-40 Service Road, Yukon, OK 73099

Remington Park
1 Remington Place, Oklahoma City, OK 73111 (Parking Lot B1)

Siloam Springs Regional Hospital
603 N. Progress Avenue, Siloam Springs, AR 72761

Arvest Ball Park - NW Arkansas Naturals
3000 S. 56th Street, Springdale, AR 72762

Yes.  We also make routine break stops along the way about every 2 hours.