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Cancellation & Payment Policy

Cancellation & Payment Policy

DEPOSITS & PAYMENTS-MULTI DAY TOURS: $50 deposit on tours 4 days or less; $100 deposit tours 5-9 days; $200 deposit on tours 10 days or more. Call for deposit information on Cruises and International Tours. ONE DAY TOURS: Full payment due with reservation.  

INDIVIDUAL CANCELLATIONS & REFUNDS: Notice of individual cancellations should be made in writing. Individual cancellations are subject to the following penalties.

MULTI DAY TOURS: Cancellations made more than 45 days prior to tour departure are subject to a $25 cancellation fee, plus any expenses incurred by Kincaid Coach on behalf of the client. Cancellations made forty-five to thirty-one (45-31) days prior to departure will be subject to a 50% cancellation fee plus any expenses incurred by Kincaid Coach on behalf of the client. NO refunds will be issued on cancellations made thirty to zero (30 - 0) days prior to tour date.

ONE DAY TOURS: Cancellations made more than 30 days prior to tour departure are fully refundable. Cancellations made thirty to fifteen (30-15) days prior to departure will be subject to a 50% cancellation fee, plus any expenses incurred by Kincaid Coach on behalf of the client. NO refunds will be issued on cancellations made fourteen to zero (14 - 0) days prior to tour date.

TRAVEL PROTECTION PLAN: Travel Protection Plan is encouraged and available at an additional cost. The cost is based on the dollar amount of your tour. Certain benefits are time sensitive and that is why we suggest purchasing a plan at the time of the initial deposit. Brochures outlining coverage are available upon request.

Travel Protection Plan can be viewed online at: http://kincaidcoachtours.com/travel-protection-plans 

RESPONSIBILITY: Kincaid Tours (under the management of Kincaid Coach Lines) acts only as your agent in arranging various accommodations and assumes no responsibility or liability in connection with the service of any conveyance. Kincaid is not responsible for loss or injury in connection with sightseeing, excursions, restaurants, foods or liquids, hotel or motel accommodations or loss of any personal item or baggage. The airlines, coach companies or other transportation companies concerned are not to be held responsible for any acts, omissions, or events during the time passengers are not on board. Kincaid reserves the right to accept, decline or to retain any person as a member of the tour. Kincaid reserves the right to make alterations in a tour, should it become necessary without penalty to the operator and/or cancel any tour prior to departure and shall be responsible for only those refunds of payments paid by said participants. We try to ensure brochure accuracy at the time of printing. However, Kincaid Tours shall not be held responsible for printing or typographic errors, or errors arising from unforeseen circumstances.